Expert Technical
Services

From multivendor ATM support and cash processing maintenance to genuine spare parts, certified engineering, and flexible leasing SPS delivers the full spectrum of services your cash infrastructure needs to operate at peak performance.

Multivendor Support
Cash Processing
Hyosung Partner
Field Engineers
Spare Parts
Leasing
Multivendor ATM Support
Multi-VendorHYOSUNG · NCR · DN

ATM Multivendor Support Services

SPS Supplies Limited offers comprehensive First Line Maintenance (FLM) and Second Line Maintenance (SLM) for ATMs across all major brands HYOSUNG, NCR, and DN. Our experienced engineers diagnose and repair complex hardware and software faults, ensuring your fleet stays online and operational.

First Line Maintenance (FLM)Daily checks, consumable replacement, basic fault resolution
Second Line Maintenance (SLM)Deep hardware diagnostics, board-level repair, complex software fixes
Multi-Brand CoverageHYOSUNG, NCR, Diebold Nixdorf one contract, one SLA
Fleet Uptime GuaranteeTarget 90%+ uptime with proactive monitoring and rapid response
SLA Commitments
<4hr
On-site response
within Nairobi
<24hr
Response time
upcountry Kenya
90%
Target fleet
uptime achieved
24/7
Helpdesk &
remote diagnostics
Cash Processing Machines
Full CoverageCCDM · Sorters · Value Sorters

Service & Maintenance of Cash Processing Machines

SPS Supplies Limited supplies, rents, installs, and maintains a wide range of cash processing solutions including Cash and Cheque Deposit Machines (CCDMs), banknote sorting machines, and value sorters. We keep your branch automation running smoothly with proactive maintenance and rapid repair.

Cash & Cheque Deposit MachinesCCDM installation, calibration, and ongoing maintenance
Banknote Sorting MachinesHigh-speed sorters with counterfeit detection and fitness grading
Value SortersAdvanced sorting and authentication for high-value notes
Rental & Lease OptionsFlexible rental programs for branches and temporary deployments
Hyosung Authorized Partner
Authorized PartnerHyosung Distributor & Repair Centre

Authorized Hyosung Partner

SPS Supplies Limited is an authorized distributor and repair centre for all Hyosung ATM Cash Dispensers and Recyclers. We offer genuine parts, factory-level diagnostics, and certified repair services backed by Hyosung's global quality standards.

Hyosung ATM DistributorFull range of Hyosung cash dispensers and recyclers
Authorized Repair CentreFactory-certified diagnostics and board-level repairs
Genuine Hyosung SparesOEM parts with full warranty and traceability
Hyosung Technical TrainingCertified training on Hyosung platforms for your team
Trained Field Engineers
Certified TechniciansMulti-vendor specialists

Trained Field Engineers

Our specialized multi-vendor technicians carry advanced diagnostic tools, proprietary software, and essential spare parts on every site visit. We're committed to maintaining 90% uptime across your entire fleet through proactive care and rapid fault resolution.

Advanced Diagnostic ToolsProprietary software and hardware diagnostics for all major brands
On-Site Spare Parts StockCritical components carried to resolve faults in a single visit
90% Uptime TargetProactive monitoring and rapid response to minimize downtime
Multi-Vendor ExpertiseHYOSUNG, NCR, Diebold Nixdorf, and more all under one team

What our engineers bring to every site

Diagnostic Software Suite

Proprietary tools for HYOSUNG, NCR, and DN platforms to pinpoint faults quickly.

Essential Spare Parts Kit

Common failure parts carried on every vehicle to fix on first visit.

Real-Time Reporting

Digital service reports with photos, diagnostics, and recommended actions.

Safety & Compliance

All engineers are certified, insured, and follow strict safety protocols.

Spare Parts Supply
In-Country StockNairobi warehouse · Same-day dispatch

Spare Parts Supply

We stock essential and critical spare parts in-country to maintain the highest uptime for your ATMs, Cash Sorters, and Cash Deposit Machines. Our Nairobi warehouse ensures rapid dispatch, eliminating long lead times from overseas suppliers.

Critical ATM PartsNote cassettes, pick rollers, gate solenoids, belts, sensors
Sorter & CDM ComponentsTransport modules, fitness sensors, counterfeit detection boards
Power & ConnectivityPower supplies, network boards, cable kits, UPS modules
Consumables & MediaThermal journal rolls, receipt paper, cleaning kits, and more
ATM Leasing Services
Flexible LeasingExpand your network with minimal risk

ATM, CDM & Cash Sorters Leasing Services

Our rental and leasing services enable banks and financial institutions to efficiently expand their network, enhancing customer convenience while minimizing financial risk and maintenance obligations. We handle the equipment, you focus on your customers.

ATM LeasingFully maintained ATMs on flexible terms pay as you grow
CDM & TCR LeasingCash deposit machines and teller recyclers with full support
Banknote Sorter LeasingHigh-speed sorters for branches and cash processing centres
Full Maintenance IncludedAll repairs, spare parts, and software updates covered

Why lease with SPS?

Minimal Capital Outlay

Preserve your capital for core business while we invest in the equipment.

Full-Service Support

All maintenance, spare parts, and software updates are on us.

Flexible Terms

Rental periods from 12 months upwards, with upgrade options.

Rapid Deployment

In-country stock means we can deploy new machines within days.

OEM-Certified EngineersFactory trained on HYOSUNG, NCR, DN & more
Sub-4hr On-SiteGuaranteed response within Nairobi under SLA
Local Parts StockNairobi warehouse · same-day dispatch on critical parts
24/7 HelpdeskRound-the-clock remote support and diagnostics

Let's keep your machines
running at peak performance.

Speak to our team about a service contract or leasing plan today.